Refund Policy
A legal disclaimer
The information provided in this Refund Policy is for general informational purposes only and is not intended to constitute legal advice. While MyFractalBody.com aims to maintain accurate and up-to-date information regarding our refund and return guidelines, we reserve the right to make changes to this policy at any time without prior notice.
All sales for services are considered final, and no refunds will be issued. For products, we will only replace unused defective items. There are no refunds or exchanges for products that have been used or damaged by the customer.
By using our services or purchasing products, you acknowledge that you have read and understood this Refund Policy and agree to the terms outlined. If you have any questions or require further clarification, please contact our customer service team. We are committed to assisting you to ensure your satisfaction.
Refund Policy
**1. Overview**
At MyFractalBody.com, we strive to provide high-quality services and products to enhance your well-being. Please carefully review our refund policy as it outlines our guidelines regarding service purchases and product returns.
**2. Services**
All sales for services provided by MyFractalBody.com are final. This means that once a booking or payment for services has been completed, no refunds will be issued for any reason. We encourage you to ensure that you are fully committed to your purchase before finalizing your order.
**3. Products**
For products purchased from MyFractalBody.com, we will accept returns for unused defective items only. If you receive a defective product, please contact us within 14 days of receiving your order. We will provide you with instructions for returning the item. Upon verification of the defect, we will replace the product at no additional cost to you.
**4. Return Process**
To initiate a return for a defective product, please follow these steps:
- Contact our customer service team within 14 days of receiving the product.
- Provide your order number and a description of the defect.
- Ship the defective item back to us, following the instructions provided by our team.
**5. Non-Refundable Items**
Please note that services are non-refundable, and any products that have been used or damaged by the customer are not eligible for returns or exchanges.
**6. Changes to Refund Policy**
We reserve the right to amend this refund policy at any time without prior notice. Any changes will be posted on this page, and we encourage you to review the policy periodically.
**7. Contact Us**
For any questions or concerns regarding our refund policy, please reach out to our customer service team through our official communication channels. We are here to assist you!